Who we are

Our website address is: https://www.arcan.tech.

Data Protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site. Finally, we collect, process, and keep contact data provided via our forms to fulfill the request you make, i.e., for the purposes of our legitimate interests or for the performance of a contract with you.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

General information and mandatory information

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent (e.g., via our forms). You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data collection on our website

Cookie Policy

What are cookies?

How do we use cookies?

 

Types of Cookies we use

 

Manage cookie preferences

Cookie Settings

 

Cookie Policy Generated By CookieYes – Cookie Policy Generator.

 

Your contact information

When you complete and submit a form to us via our website, we will collect and process data such as your name, phone number or email only with your consent . This information identifies you and is therefore personal data.

We collect, process and keep this data in order to fulfill the request you make, i.e., for the purposes of our legitimate interests or for the performance of a contract with you.

You may revoke your consent at any time. An informal email to the email address indicated in the legal notice making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain your personal data only for as long as is strictly necessary for the purpose of providing the requested service, subject, however, to additional retention periods provided for by law (e.g.: prescription of a right; retention of accounting records ex art. 2220 civil code) or determined on the basis of legitimate interests (e.g. pendency of litigation).

 

Analytics

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP anonymization

We use Google Analytics 4. In Google Analytics 4, IP masking is not necessary since IP addresses are not logged or stored.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site.

For more information about how Google Analytics handles user data, see Google’s privacy policy: support.google.com/analytics/answer/6004245.

Information to be provided

We are obliged to provide you with the following information concerning data protection in case of first contact by Art. 12, 13 GDPR: When you contact us, we will process your personal data only if you gave your consent (Article 6(1)(a) GDPR), if we have a legitimate interest to process the data (Article 6(1)(f) GDPR), if we perform a legal contract with you (Article 6(1)(b) GDPR) or in accordance with a legal obligation.

Your personal data will be stored unless you withdraw your consent, you request deletion or the purpose for storing is outdated. You have the right to access, correct, delete or update any of your personal information we hold about you at any time and free of charge. Furthermore you have the right to request restriction of processing your personal data under certain circumstances.Where you gave us consent to use your information for a specific purpose, you have the right to withdraw your consent at any time. You have the right to data portability and to lodge a complaint with a supervisory authority.

Last Update: 12 Sep 2023